Assistant Manager in Training

## Assistant Manager in Training Apply locations:
Store 18103 - Clarkston, MItime type:
Full time posted on:
Posted Todayjob requisition :
REQ-33453
** About Ace Retail Group
** Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States.

Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
** About Ace Retail Group
** Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains its headquarters in Overland Park, Kansas.

With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values:
** Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork
**** General Summary
** The Assistant Manager in Training is responsible for training and developing in-store operations in order to prepare to promote to an Assistant Manager position within an assigned store.
** Essential Duties and Responsibilities
** Customer Service
* Provide positive representation of Ace Retail Group.
* Proactively assist customers in solving problems.
* Greet customers entering and throughout the store. Thank customers when they are leaving the store.
* Provide a friendly, outgoing demeanor; collaborate well with customers as well as associates.
* Ensure all calls and pages are answered promptly, courteously, and effectively.
* Manage customer complaints. Work to resolve problems with the customer and have ARG’s best interest taken into consideration.
* Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
* Ensure a positive, professional, and safe work environment for all associates.
* Supervise the “general operations” of the entire store.
* Execute flawless store opening and closing procedures.
* Assist with the implementation of Ace Retail Group programs.
* Implement new Standard Operating Procedures in to store execution.
* Ensure successful Loss Prevention, Safety, and Internal Audits.
* Collaborate with General Manager on all aspects of running the store.
* Participate in weekly management staff meetings.
* Communicate issues to the appropriate Store Support Center department with General Manager approval.
* Assist with special projects within the district as set forth by the District Manager.
* Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room, and outdoor merchandise areas.
* Oversee that weekly price changes and label updates are completed timely and accurately.
* Oversee all cashiering functions including training, maintenance, audits, and reports.
* Manage and direct preventative maintenance and repairs to maximize and protect all physical assets (i.e., building, fixtures, and equipment).
* Visit competition to be familiar with what they are doing.
* Perform all other duties as assigned.

Inventory and Merchandising
* Ensure forklift operations and receiving is completed in a safe and efficient way.
* Oversee receiving, checking in, and stocking of merchandise for the store is being done completely and to the Standard Operating Procedure.
* Responsible…