Inside Sales Specialist Automotive

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

• Maintain and service existing accounts by providing technical/application, logistics, and quality support.
• Cultivate, qualify, and validate leads.
• Actively manage pricing system.
• Support customer special requests including: order release, credit limit, debit/credit, customer complaints, agreements, and price quotations.
• Serve as lead contact for distribution partners: transactional processes to ensure compliance with corporate standards, price and contract management.
• Manage customer base to achieve a high level of customer satisfaction by proactively seeking feedback and expeditiously addressing customer concerns.
• Coordinate with technical team to conduct line trials, troubleshoot, identify cost‑saving opportunities, and provide continuous improvement.

• Bachelor’s degree is required at a minimum.
• 1‑5 years of sales or relevant experience in the automotive industry.
• Comprehensive understanding and expertise in customer relations.
• Excellent critical thinking and problem‑solving skills.
• Proficiency with CRM and business software programs.
• Outstanding communication and relationship‑building skills.
• Strong teamwork mentality and ability to work with multiple functional groups.
• Candidate must be willing to physically work out of our Madison Heights, MI location at a minimum of 3 days per week.
• Hours will be traditional working hours Monday‑Friday (40 hours per week).
• Must be willing to travel (10% minimum) – When not traveling, selected candidate will spend the bulk of their time working at the site in Madison Heights, MI.

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1.
• Work‑Life Balance:
  Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy/sell program.
• Financial: 401(k) matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement.
• Family Support: 12‑week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships.
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement.

The salary range for this role is $75,000.00 to $85,000.00. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.