Salesforce Developer

Senior/Lead Salesforce Developer

Agile Engine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

We are looking for a Senior/Lead Salesforce Developer to own complex, high-scale post-sales platforms and AI-enabled workflows. Working in US Central Time, you will build modern solutions with Apex/LWC, enhance enterprise Service Cloud features (like Omni-Channel and telephony), and balance innovation with stability by supporting existing Aura/Visualforce components.

Support the unified work architecture for post-sales support and operational excellence across Salesforce Service Cloud and related operational systems.

Work across active engineering work streams including AI Case Summarization, bulk email/communications platform, omnichannel routing and case orchestration, agentic feedback sync, and Salesforce-to-data-platform integrations.

Rotate into the DFR role to triage critical alerts, monitor platform health KPIs, handle keep-the-lights-on injects, track open incidents, investigate routing and automation failures, and document findings in Confluence.

MUST HAVES:

• 4+ years of experience in Salesforce Development roles.
• Strong development skills using Apex, LWC, and Flows.
• Expertise in Service Cloud, Salesforce integrations, and Omnichannel.
• Hands-on experience with production Salesforce support and troubleshooting.
• Proven ability in operational/incident ownership, monitoring, and incident management.
• Upper-intermediate English level.

NICEST TO HAVE:

• Experience with complex routing/orchestration.
• Data Integrations:
  Specifically integrating Salesforce → Snowflake.
• DFR-like experience and familiarity with other observability/monitoring platforms.
• AI/agentic Salesforce experience.

PERKS AND BENEFITS:

• Growth without limits: build your skills through mentorship, internal Tech Talks, challenging projects, and a dedicated annual learning budget.
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews.
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm.
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands.
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized.
• Well-being & support: access local well-being programs and people-focused support tailored to your location.