Receptionist, Administrative​/Clerical

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. North Alabama Medical Center is a 263‑bed facility offering the community’s only open heart surgery site, a complete line of women’s and children’s services, and a full spectrum of medical and imaging services. We are a certified Chest Pain Center and are recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association.

Our 24‑hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.

Receptionist (Cardiology)
Full Time

Florence, AL – a vibrant area with walkable streets, shops, restaurants, and historical attractions.

• Health (Medical, Dental, Vision) and 401(k) benefits for full‑time employees
• Competitive paid time off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition reimbursement/assistance for qualified applicants
• Discounted membership rates at local fitness centers
• Continuing education opportunities
• And more

Provide administrative support and perform receptionist, clerical, and customer service functions across Practices or Departments. Report to:
Office Manager/Supervisor or Department Director. FLSA:
Non‑exempt.

• Prepare statistical reports and perform clerical duties such as preparing & sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data, typing documents, photocopying, scanning, and faxing.
• Greet visitors and communicate with patients, providers, and other offices, departments, or facilities.
• Place, answer, and direct phone calls and distribute messages.
• Organize, coordinate, and schedule meetings and appointments.
• Keep office area neat and tidy; monitor and order office supplies.
• Handle information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinate workflow, maintain records of office activities, and control basic accounting functions such as checking invoices, making deposits, and managing petty cash in departments where payments are made or collected.

• Perform other duties as assigned.
• Attend and participate in staff meetings, in‑service training, projects, and committees as assigned.
• Adhere to and support policies and procedures of the STRHS.
• Work scheduled shifts, including overtime when necessary.
• Accept all call schedules as directed.
• Maintain a neat and professional appearance in compliance with the existing dress code.

Education

• High School Diploma or equivalent (Preferred).
• Associate’s Degree (Preferred).

Skills

• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

North Alabama Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity, and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers, and team members we serve.