Switchboard Operator

LifePoint Health -  - Responsibilities:
Performs receptionist and clerical duties associated with patient call system, telephone communication, initiating protocols from emergency codes, and manages visitor access for Women's and Children's Services;
Ensures that all telephone calls, emergency communication lines and alarms, patient call lights are answered, determines appropriate course of action based upon customers' needs or emergency;
Acts as troubleshooter in solving problems and providing solutions to customer needs;
Assesses appropriateness of visitors for the Women's and Children Department by verifying identification and ensuring all necessary forms are obtained before issuing visitor badges;
Assists Women's and Children's Department with facilitating registration paperwork for outpatients