Entry-Level Books Customer Service Rep

Books A Million is looking for a Customer Service Representative in Florence, Alabama. The position requires a high school diploma or GED and involves assisting customers via phone, chat, and email. Responsibilities include maintaining records of customer interactions and supporting shipping and returns. Applicants should possess strong computer skills and preferably have prior customer service experience. This is an entry-level position with opportunities for full-time work, and candidates must be adaptable to work weekends or overtime when needed.
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