Part Time; Associate Banker; Build Cox Creek and Hough Rd Branch, Florence, AL

Position:
Associate Banker (20 hours per week) at Cox Creek and Hough Rd Branch, Florence, AL.

• Create a welcoming environment by greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling or canceling client meetings.
• Assist with day‑to‑day transactions, including opening new accounts, while complying with all policies, procedures, regulatory and banking requirements.
• Educate clients on digital self‑service options such as the Chase Mobile App, , and ATMs to meet their banking needs at any time.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Perform branch operations, including managing cash devices such as the cash vault, ATM, or other equipment, while adhering to bank policies and procedures.

• Ability to put clients first and exceed their expectations by providing attentive and friendly service.
• Ability to build trusted relationships with genuine care and concern during client interactions.
• Ability to engage clients by communicating clearly and politely to understand and help, anticipating client needs.
• Ability to resolve client issues quickly and effectively with attention to detail, providing a consistent client experience.
• Ability to elevate the client experience by working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

We are an equal opportunity employer. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability, or any other basis protected under applicable law. We also provide reasonable accommodations for applicants and employees with religious or medical needs. Equal Opportunity Employer / Disability / Veterans.