Coordinator, Military Veterans Affairs

This position serves as the School Certifying Official in educational matters related to the Veterans Administration (VA) and ensures all university processes align with VA requirements. This position is responsible for assisting veterans and their dependents with academic direction, VA benefit utilization, as well as serving as a liaison between the University and the veterans’ and military community, including promoting university services to veterans throughout the campus community as well as reaching out to recruit veterans in the greater surrounding areas.

The essential functions of this position are the processing of documents for prospective and currently enrolled students who are veterans or other qualified beneficiaries. Other duties include confidential record keeping, budgeting, collaborating with military students and the Student Veterans of America registered student organization while supervising the Military Veterans Affairs center. This position oversees all duties related to the successful processing and direction of military students, veterans, and dependents from registration to graduation.

Sponsorship is not available for this position.

• Direct, develop, and coordinate strategies/programs to assist with the education and development of US service members, veterans, dependents, and survivors;
• Oversee the implementation of a comprehensive education and development center, including methods to be followed, resources to be allocated, and the mechanism for its regular evaluation and reporting;
• Work closely with the US Department of Veterans Affairs (VA), State Veterans Affairs, and other university departments/offices regarding the availability of resources and opportunities to assist veterans in education and civilian career advancement;
• Foster and support a “user-friendly” environment for veterans, service members, dependents, survivors, and their families, as well as provide assistance in the location of financial, cultural, and social support services;
• Responsible for budget oversight and acting as cost center head for the center’s overall budget;
• Responsible for implementation and assessment of programs that increase veteran enrollment, retention, and graduation;
• Establish and implement short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures;
• Monitor and evaluate programmatic/operational effectiveness as well as effect changes required for improvement;
• Develop and recommend policies to university leadership in support of student veterans, service members, dependents, and their survivors;
• Develop and maintain university military veterans, service members, and dependent and survivor alumni information and relations;
• Develop and implement programming to increase awareness of veteran’s concerns and challenges (both on- and off-campus and how they relate to higher education) as well as increase the visibility and awareness of military and veteran-related holidays;
• Perform all VA Certifying Official duties;
• Perform a variety of technical duties to ensure eligible students receive available veteran benefits/educational services, including:
  • Evaluate military experience and advise student applicants on veterans’ educational benefits;
  • Communicate program regulations and policies;
  • Provide assistance and information in person and on the telephone regarding various GI Bill programs;
• Serve as a resource to students, faculty, staff, and the public regarding veteran-related educational functions;
• Process changes in enrollment status for adds, drops, and schedule changes;
• Monitor and follow-up on student enrollment petitions, withdrawals, grade changes, degree/enrollment verifications, and academic probation and suspension to ensure VA procedures and requirements are met;
• Review documents to confirm students meet University course, enrollment, major, degree, certificate, GPA, residency, program, and service requirements;
• Assist students applying for programs, services, and benefits including veterans and dependents;
• Assist students to establish and meet educational goals;
• Refer students to university programs and services;
• Determine qualification for tuition…