Student Success Coach
Listed on 2026-08-03
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Education / Teaching
Life Skills Coach/Career Advisor, School Counseling & Student Support, Academic Advising & Student Services
Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
April 24, 2026
Final date to receive applications:
Salary Information:
$25.21 - $29.45
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)
Department:
TRIO
Job Description:
The TRIO Student Support Services Program at Madison College is seeking a Student Success Coach to work on a five-year TRIO grant. This position provides individualized coaching and academic support to help students navigate challenges, develop skills and achieve their educational goals. Success in this role involves fostering student motivation, connecting students to resources and adapting strategies to meet diverse needs.
This position contributes to institutional objectives by promoting student retention, improving academic outcomes and advancing a holistic approach to student success.
The Student Success Coach is primarily responsible for coordinating TRIO program services and supporting the development and delivery of comprehensive academic support initiatives designed to increase the retention, transfer and graduation rates of eligible participants.
The Student Success Coach contributes to institutional objectives by promoting student retention, enhancing academic outcomes and supporting a holistic approach to student success. Success in this role involves fostering student motivation, connecting students with appropriate resources and adjusting support strategies to meet a wide range of needs.
The Federal TRIO Programs (TRIO) are Federal outreach and student services programs designed to identify and provide services for individuals who are first generation, low-income, and/or have a disability.
Position Details:
Schedule: This is a full-time, 52-week-per-year position scheduled Monday through Friday from 8:00am to 4:30pm, with occasional evenings until 6:00pm and weekend events as needed. This position follows a hybrid schedule of three days onsite and two days remote, subject to change in accordance with Madison College policy.
Expected Progression: This position includes an expected progression plan. Upon meeting departmental criteria, you will be eligible to receive a $1.00 per hour increase.
Benefits: Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).
Grant Funded:
Grant Funded: This is a renewable, grant funded position through August 31, 2026 , continuation of this position is dependent on continued funding beyond this date. However, it is expected to be renewed.
Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!
This position will be open until filled, with a first review date of May 10, 2026 , at 11:59pm. After this date, the recruitment may close without further notice.
Required Documents:
- Resume
- Cover Letter
* Failure to include these documents by the first consideration date will result in the disqualification of your application.
Accountabilities:
- Builds supportive relationships with students to assess strengths, identify academic goals and uncover barriers that may impact success.
- Promotes student persistence by teaching academic success strategies and guiding students in developing action plans tailored to their individual needs.
- Connects students with campus and community resources to support holistic well-being and reduce barriers to academic achievement.
- Responds to faculty alerts and student concerns by providing timely outreach and follow-up to address academic and engagement challenges.
- Offers accessible coaching through workshops, classroom visits, drop-in support and individual appointments to maintain consistent student contact.
- Provides foundational academic planning support and interprets degree progress tools to assist students in making…
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