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End User Support Lead: IT Services & Desktop Support

Job in Florence, Lauderdale County, Alabama, 35630, USA
Listing for: Tarkett
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A global flooring solutions leader based in Florence, Alabama is seeking a Lead End User Support Analyst. This role involves overseeing user support, managing IT service delivery, and troubleshooting hardware and software issues. The ideal candidate should have an associate degree in IT and over 5 years of relevant experience supporting end users, as well as knowledge of O365, Windows, and MAC OS.

The position offers full-time employment, with strong emphasis on team collaboration and communication.
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