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Technical Support Specialist: SQL & Customer Care Pro
Job in
Florence, Lauderdale County, Alabama, 35630, USA
Listed on 2026-08-11
Listing for:
Relativity
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist in Alabama to diagnose, troubleshoot, and resolve issues for a mix of technical and non-technical customers. The role involves frequent phone and email communication, maintenance of Salesforce tickets, and strict adherence to service level agreements.
The position requires U.S. citizenship and eligibility for Public Trust clearance, with shifts 7am–7pm CST, Monday through Friday.
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