Information Technology Specialist Job Florence area,Alabama USA,IT/Tech

Position: Information Technology Specialist ()

Two (2) positions are available for this vacancy. One position will be assigned to the Andalusia Campus, and one position will be assigned to the Mac Arthur Campus.

The Information Technology Specialist is responsible for assisting in the design, installation, maintenance, and support for all College users of computers, software, and technology equipment. The position will coordinate the LAN, PC, and technical support activities for all areas of the college.

Commensurate with experience on Salary Schedule E3 Grade 03 of the ACCS Salary Schedules.

Install, maintain, and upgrade existing and/or new hardware, software, and peripherals for the College.

Set up, install, and assist with maintaining network printers.

Perform preventive maintenance, diagnostic, and troubleshooting procedures to ensure optimum performance of labs and networks.

Assist in maintaining inventory of hardware and software.

Assist with configuring, installing, repairing, and maintaining the campus networking infrastructure (routers, switches, hubs, network cards, media converters, UPS appliances, CAT 5 cabling, fiber optic patch panels, patch cables, RJ45 connectors, junction boxes, access points, and network racks/frames).

Assist in providing network resources for instructors and students via Active Directory.

Assist in installing and configuring server systems, updating them as necessary, and maintaining them on a day-to-day basis.

Assist in maintaining campus servers (DNS, DHCP, etc.).

Assist in managing users and users' accounts, including computer-related aspects, maintaining and creating user accounts, security of user accounts, and responding to user requests, questions, and problems.

Assist with monitoring and maintaining campus Internet connectivity and Internet activity.

Research information relating to the purchase of technology-related equipment and software in order to recommend the best and most cost-efficient equipment for employees and students.

Assist instructors in academic labs and classrooms with troubleshooting and repair of projectors and interactive boards. (Video, RCA, and USB connections).

Assist in campus network planning and serve as a consultant for projects.

Assist in developing bid specifications for the College Network, Telecommunications, and all related equipment.

Assist in preparing requisitions for network hardware, computer hardware, software, and supplies.

Assist with the installation, configuration, and maintenance of phones, as well as setting up the phone, phone line, and voicemail.

Assist HR and employees with Neo Ed technical support.

Monitor IT tickets to include monitoring, responding, and documenting in a timely manner.

Attend staff and employee meetings, professional development, orientation activities, and other functions.

Perform other duties as assigned.

Minimum of
1) an associate degree in an IT-related field or Computer Science plus work experience;
2) three years of full-time computer experience with industry certificates.

LBW Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. LBW Community College will make reasonable accommodations for qualified disabled applicants or employees.

If you have a disability and require accommodation, please notify us at .

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