Customer Support Manager - Lead, Coach & Elevate Service
Job in
Florence, Lauderdale County, Alabama, 35630, USA
Listed on 2026-08-28
Listing for:
Neumo
Full Time
position Listed on 2026-08-28
Job specializations:
-
Management
Client Relationship Management, Operations Management, Project & Program Management
Job Description & How to Apply Below
Neumo is seeking a Manager of Customer Support to lead daily operations, guide a team of support associates, and ensure top-tier service levels. You will collaborate with engineering and product teams to resolve escalations and improve processes.
The role requires 5+ years in customer support with 2+ years in a leadership capacity, and a Bachelor's degree is preferred. Strong communication and coaching skills are essential.
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