Transportation Dispatcher

Job Description

A transportation dispatcher plays a vital role in managing the logistics and coordination of transportation operations. This role is essential for ensuring the smooth and efficient operation of transportation services, making it a critical part of the logistics and supply chain industry.

• Scheduling and Dispatching: Assign vehicles and drivers to pick up and deliver goods or passengers based on customer requests and needs.
• Route Planning: Plan and adjust routes, assign drivers, to ensure timely and efficient deliveries, considering traffic, weather, and other conditions.
• Communication: Maintain constant communication with drivers, customers, and other departments to coordinate activities and resolve issues.
• Monitoring: Track the location and status of vehicles and shipments using computer systems and GPS.
• Record Keeping: Maintain logs of activities, delivery times, truck fleet assets and inspections and any issues that arise. Prepare and submit reports on performance and activities.
• Customer Service: Address customer inquiries and complaints, ensuring a high level of service.
• Compliance: Ensure all operations comply with company policies and relevant regulations.
• Continuous Improvement: Work with the local team to improve logistics processes to reduce freight costs.

• High school diploma or equivalent.
• Strong organizational, communication, and problem‑solving skills. Familiarity with local roads and transportation networks.
• Previous experience in a dispatch or logistics role, preferred.
• Ability to use dispatch software, GPS, and other tracking tools.
• Lifting capacity – ability to lift up to 30 lbs.
• Mobility – prolonged periods of time on feet, standing, bending, etc.
• Exposure – moving mechanical parts, fumes, airborne particles, and non‑climate‑controlled environment.
• Noise tolerance – noise levels may be high at times.

Full‑time team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401(k), EAP, discount programs, tuition reimbursement, training, and professional development.

Site Address: 24350 Co Rd 14, Florence, Alabama 35633

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran.

Must be at least 18 years of age to apply.