Human Resources Administrative Manager

HR Administrative Manager

Every day, Pinal County employees work hard to keep our community safe, healthy, and thriving. Pinal County Human Resources believes that exceptional public service is powered by an exceptional employee experience. We are seeking a passionate HR Administrative Manager to oversee our customer service team and help us elevate our employees' experience by making every day better. In this high-impact role, you won't just manage daily office operations--you will be the welcoming face of our HR Department, the primary champion for customer service excellence, and a key driver of a positive, supportive culture for over 2300 county employees.

If you possess top-tier organizational skills, an empathetic approach to customer service, and a desire to shape a positive work environment, we want you on our team! If that inspires you, check out our suite of benefit offerings - it's pretty amazing!

Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job.

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Application Tips

Perform administrative work of considerable difficulty in the planning, directing, and coordinating activities of a designated program or division to ensure that goals or objectives are accomplished. This is a Supervisory position working under general direction. Positions at this level have as a primary responsibility planning, assigning, and reviewing work of a group of employees, as well as selecting, training, and disciplining individual employees.

• Manage operations of an assigned work group, make appropriate decisions based on experience, and perform work within scope of authority and training.
• Manage, train, and schedule staff, monitor work and evaluate performance, explain rules, policies, and procedures, and meet regularly with staff to discuss and resolve priorities, workflow, special assignments, special projects, problems, schedules, cross-training, and client service issues.
• Plan, organize, and manage technical operations and operational programs, meet with user groups to identify and resolve performance, process, policy, and operational issues, and assure services meets customer needs and requests.
• Monitor work group operations and verify compliance to County policies and procedures, verify the accuracy of the electronic and paper filing systems, and perform specialized work group functions as needed to meet workload demands.
• Manage assigned programs, projects, and research studies, identify and resolve complex data management and case management problems, monitor operations, and assure proper resolution of operational and service issues.
• Coordinate activities and projects between department staff, other County staff, and outside agencies.
• Research operational issues and compile data from other departments and agencies to evaluate and resolve complex operational problems, inter-departmental processes, new and revised procedures, and technical solutions.
• Maintain personnel files and process administrative forms, update, review, and research files and computer databases, and assure all administrative and operational actions are in compliance with County policy and procedures.
• Provide information and assistance to staff, clients, and customers, answer questions and resolve issues within scope of authority, using knowledge of County and department policies and procedures, research information requests, and respond independently to inquiries when appropriate.
• Review documents, technical records, and applications and check documents for validity and accuracy of information.
• Train and cross train staff in a variety of technical, clerical, and office support duties.
• Receive, process, and distribute supplies, equipment, invoices, payments, timekeeping, claims, applications, requisitions, and other technical and legal documents, monitor records and account activity, and update files.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

Position Specific Duties

• Perform statistical analysis, serve as Stats Coordinator, serve as DTEF Coordinator (Drug Treatment Education Fund), and perform Pinal County Performance Measures.
• Manage and reconcile departmental bank accounts and inventory.
• Serve as Treatment Supervisor.

• High school diploma or GED equivalent.
• Five (5) years of administrative work experience, including two (2) years in a supervisory capacity.
• newly established Arizona Residents must have one
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

Preferred Qualifications

• Associate's degree in Business or Public Administration.
• Previous experience in Human Resources administration.
• Specific technical training and certification may be required for some…