IT Engineer, Senior

JOB SUMMARY

Perform technical work of considerable difficulty in the coordination, planning, design, installation, and maintenance of information technology solutions including computers, security, networking, servers, processes, and facilities under general supervision.

• Research, evaluate, recommend, install, maintain, and upgrade information technology solutions to ensure desired performance.
• Analyze requirements, designs, and implement solutions for IT infrastructure security, integrity, reliability, and functionality.
• Prepare specifications and operational procedures of these solutions as well as the selection, installation, testing, and acceptance of the components.
• Monitor performance of IT systems using management tools and assist in planning for system expansion and enhancements.
• Configure hardware and software to ensure desired performance of equipment.
• Maintain standards for installation and repair work with regard to the quality of materials, workmanship, and safety precautions exercised throughout the operation.
• Interact with co‑workers and vendors to obtain and disseminate information, assign tasks, provide advice on projects, and coordinate activities.
• Work with other technicians to develop IT solutions.
• Test, implement, and maintain integration hardware and software between operating systems.
• Perform troubleshooting to isolate, diagnose, and resolve advanced IT problems.
• Research, recommend, implement, and monitor security for Pinal County IT networks.
• Perform team lead duties as required, including assigning tasks, training, technical support, and feedback on performance.
• Plan, track, report, and analyze team performance, track and measure response to incidents, performance measures, and assist as needed and ensure proper documentation of changes to systems and applications.
• Maintain absolute confidentiality of work‑related issues, customer records, and restricted County information.
• Perform other related duties as required.

• Associate's degree in Computer Science, Information Technology, or related field.
• Five (5) years of experience administering IT infrastructure systems.
• Or an equivalent combination of relevant education and/or experience may substitute.

• Knowledge of managing VMs including VMware, Nutanix, MS Hyper
  
  V, extensive VMware experience such as vSphere, ESXi, vCenter, vSAN, and vMotion.
• Experience with HP Nimble and Cohesity SAN storage, group policy, Active Directory, domain controllers, DNS, and DHCP.
• Understanding of PKI infrastructure, certificate authority services, and certificate management.
• Experience with Microsoft Azure, including hybrid cloud configurations, Azure AD, and Azure Site Recovery.
• Proficiency with Active Directory Federation Services (ADFS), including federation setup.
• Administer and configure F5 BIG-IP appliances, including LTM (Local Traffic Manager) for load balancing, virtual servers, and traffic routing.

• Knowledge of project management principles, tools and techniques.
• Knowledge of Pinal County hardware, software, and infrastructure, including maintenance and integration issues.
• Knowledge of principles of IT infrastructure system development and systems integration in a public sector environment.
• Knowledge of database systems integration, system access, security guidelines, and quality assurance procedures.
• Skill in analyzing IT project issues, evaluating alternatives, and recommending methods, procedures, and techniques for resolution of complex operational issues.
• Skill in assessing and prioritizing multiple tasks, projects, and demands and effectively distributing workload.
• Ability to work independently in a technical environment with interlinked and changing priorities.
• Ability to initiate, plan, execute, monitor, control, and close IT projects.

The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to climb, crawl, crouch, finger, feel, grasp, handle, reach, perform repetitive motion, kneel, lift, pull, push,…