Development Services Manager; District Manager

JOB SUMMARY

Under limited supervision, manage the human and financial capital and coordinate the work of a Branch or Section(s) within the Development Services Department (DSD). Ensure effective customer and stakeholder engagement to meet County and Department strategic goals and enhance community relations.

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
  • 13 Sick Leave Days Accrued Annually Starting Day One
• Ten Paid Holidays+ One Paid Floating Holiday to Use as You Wish
• Paid Sabbaticals Every Five (5) Years
  • Two-Week Sabbatical After Five Years of Continuous Service
  • Three-Week Sabbatical After Ten Years of Continuous Service
  • Four-Week Sabbatical After Fifteen Years of Continuous Service
  • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Retirement Plans with Generous Employer Contributions
  - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans
  - Six Different Medical Plans to Choose From
  • Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans
• Comprehensive Wellness Program
  • Quarterly Wellness Challenges
  • Vision Exams and Optometry Events Onsite
  • Vaccination Clinics
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer
  - Public Service Loan Forgiveness Program
  - Department of Education
• Employee Assistance Program with Ongoing Training & Development Options
• Civil Service Leave
• Van Pool Options
• Short-Term Disability –
  Employer Paid
• Basic Life Insurance
  - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

• Serve as an external and internal Customer Service Ombudsman.
• Establish and maintain relationships among customers, stakeholders, department staff and serve as the DSD Liaison for the department, County Manager's Office and Board of Supervisors.
• Lead, coordinate, communicate, facilitate and implement problem prevention and resolution strategies across all sections and divisions throughout the DSD and partner entities.
• Plan, schedule, assign resources and coordinate the work of one or more DSD work groups in alignment with County and DSD goals.
• Provide input for the financial and resource planning of the County's Capital Improvement Program.
• Participate in the development of departmental policies and procedures.
• Manage and provide reporting on DSD programs, as assigned.
• Respond to public complaints in areas of assigned responsibility.
• Recommend the selection of division personnel and supervise, evaluate, and provide training for division staff.
• Prepare the division budget and participate in the development of the departmental budget.
• Assist in the identification of capital maintenance expenditures, capital planning, asset management and capital budgeting development.
• Participate in major studies with local governments.
• Coordinate planning and work efforts with other County departments or agencies.
• Maintain records and prepare and review correspondence, reports, and studies.
• Promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work‑related issues, customer records, and restricted County information.
• Perform other related duties as required.

• Assist and coordinate with Public Works capital management through budget development, capital planning and technical review.
• Serve as a Public Works liaison for the public to receive dispute information; develop a range of reasonable options and engage in customer service…