Accountant, Accounts Receivable​/ Collections, Bookkeeper​/ Accounting Clerk

Job Summary

Under direct supervision, performs accounting‑type work of moderate difficulty with an emphasis in utility billing and collection, assessment billing and collections, customer troubleshooting and resolution, reports and reconciliation of accounting entries generated by the financial software of assigned areas of duties and financial accounting functions.

This position has no supervisory responsibility.

• Employees will support the Town's vision and role model positive behaviors by cultivating a positive work environment.
• Providing quality customer service and maintaining productive working relationships.
• Prioritizing and setting manageable goals.
• Being efficient with time at work.
• Communicating effectively with management, staff, customers, and visitors.
• Being flexible and taking criticism constructively.
• Supporting compliance by following internal procedures and external regulations.
• Bringing compliance issues to the attention of management.
• Working collaboratively to meet position requirements and support Town goals.
• Conforming with all safety rules and using all appropriate safety equipment.

• Understand billing processes and procedures of Utility Billing, collection processes, and Town Code related to water, wastewater and sanitation utilities; manually calculate bills for adjustments; input rates into software; identify discrepancies in billings and account balances including general ledger accounts.
• Support Community Facilities District assessments billing and collection processes; set up new assessment accounts and billing files for new areas; prepare assessment billings for Pinal County annually; prepare early pay‑offs per policy; provide information to realtors and citizens; keep records on early payoffs; balance monthly reports to the general ledger.
• Balance daily cash and reconcile payments to cash reports. Maintain daily deposit logs and records.
• Process accounts payable weekly; prepare financial documents and records for assigned accounting programs; ensure accuracy, completeness, and timeliness; forward for appropriate review, approval and/or processing.
• Process accounts receivable (other than those for Utility Billing); generate and send invoices; maintain, track and reconcile account balances with the general ledger; review customer balances, follow up and take necessary measures to collect all account balances and reduce aging of delinquent accounts; notify supervisor and departments when accounts become significantly delinquent.
• Perform all other related duties as assigned.

High School Diploma or GED plus college coursework in Bookkeeping, Accounting or a closely related field; and 1 to 2 years of experience in computerized accounting including accounts payable; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.

Must have and maintain a valid Arizona Driver’s License.

Ability to work schedule required to fulfill duties of position. At times, individual must be able to work in a fast‑paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

• Competent in application of standard procedures and requirements to routine transactions; raise questions about unusual items and make suggestions.
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
• Apply bookkeeping principles in maintaining customer accounts, preparing financial reports, and related duties.
• Communicate effectively both orally and in writing.
• Analyze and interpret policies and procedures.
• Self‑starter with ability to work independently and work effectively with teams of co‑workers.
• Establish and maintain effective working relationships with other Town employees, supervisory personnel, and the public.
• Present information effectively and respond to questions.
• High level of interpersonal skills to handle sensitive and confidential information; demonstrate poise, tact and…