Admissions Coordinator

Come join the Grace Heights Health and Rehab team today - we are looking for an extraordinary, assertive and experienced Admissions Coordinator to join our Team!!

Manages the admissions process for prospective and incoming residents requiring transitional rehab services or long term care and ensuring the highest level of customer satisfaction.

• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources
• Serves as the initial liaison with residents and families on facility services and issues
• Interview residents or residents’ representative to obtain necessary personal and financial data to determine eligibility for admission
• Conduct tours of the skilled nursing facility/rehab area. Maintain a model room and update marketing materials for facility social media and various advertisements.
• Assign accommodations for new admissions related to nursing care needs, resident and residents’ family’s preference, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.
• Maintain records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.
• Maintain knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.

• Associate's Degree preferred, but not required
• 3-5 years of experience in a related Admissions position within or related healthcare setting preferred
• Excellent customer service skills, personality and drive!