Success Enablement Analyst

Responsibilities

• Support the Demand to Renew Program in developing and managing Enterprise Transformation change management activities and tactics.
• Conduct impact analysis for new ways of working and develop persona profile slides.
• Develop a communication plan based on release milestones.
• Develop supporting communication materials as outlined in the Communication Plan.
• Capture feedback post go-live and recommended next steps for iteration.

• Bachelor's Degree or equivalent relevant experience.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Typically requires 5 years' work experience in change management, organizational design, business impact measurement, customer success, sales enablement, or product marketing.
• Certifications (PMP, CPTM, CIT) are advantageous but not mandatory.
• A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model.
• Experience with JIRA, Confluence and Atlassian suite; prior experience with Agile and other program & portfolio management methodologies.
• Must have excellent conflict resolution and people interface skills.