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Senior Journey & Process Improvement Leader

Job in Florence, Boone County, Kentucky, 41022, USA
Listing for: Blue Cross and Blue Shield of North Carolina
Full Time position
Listed on 2026-07-28
Job specializations:
  • Business
    Change Management
  • Management
    Change Management
Salary/Wage Range or Industry Benchmark: 118691 - 189906 USD Yearly USD 118691.00 189906.00 YEAR
Job Description & How to Apply Below
Position: Senior Journey Experience & Process Improvement Leader

Blue Cross and Blue Shield of North Carolina is looking for a professional to manage the experience lifecycle from conception to implementation, ensuring optimal outcomes across all customer segments. The candidate will lead complex projects utilizing methodologies like Six Sigma and provide strategic direction for process transformation initiatives.

Ideal candidates should possess a Bachelor's or advanced degree, along with at least 8 years of relevant experience, and Lean Six Sigma certification. The position offers a hybrid work model, promoting work-life balance and competitive benefits.

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Position Requirements
10+ Years work experience
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