Operations Coordinator

Monthly Pay: $5,100 - $5,700 USD per month

Coordinate day-to-day business operations for a customer-facing financial services team, keeping service requests, account maintenance forms, and operational records moving through defined workflows. This fully remote, full-time associate role partners with service representatives, vendors, and operations leads to maintain dependable turnaround and clear handoffs.

• Monitor request queues and route account updates, forms, and exceptions.
• Check submissions for required information before operational handoffs.
• Maintain workflow trackers and current standard operating procedures.
• Coordinate vendor follow-ups, service representatives, and operations leads.
• Compile weekly volumes, turnaround trends, and unresolved items.
• Escalate processing barriers and document resolution steps.

• Associate-level operations or administrative support experience is helpful.
• Familiarity with workflow tools, shared queues, and spreadsheets.
• Ability to follow procedures and recognize incomplete requests.
• Sound judgment when handling customer account information.
• Comfortable coordinating priorities across distributed teams.
• Organized written updates and dependable follow-through.
• Remote-first work environment.
• Role-specific systems and workflow training.
• Clear operating procedures and regular feedback.
• Collaborative support from operations leadership.