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Order Processor

Job in Florence, Boone County, Kentucky, 41022, USA
Listing for: QUEEN CITY POLYMERS
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: ORDER PROCESSOR

Position Description

The Order Processor plays a vital role in creating an outstanding customer experience by ensuring all customer orders are processed accurately, efficiently, and on schedule. This position serves as an important link between customers, operations, and internal teams by reviewing order details, resolving discrepancies, and helping maintain a smooth and organized workflow.

We are seeking an individual who is highly detail oriented, organized, and able to thrive in a fast paced environment. The ideal candidate enjoys problem solving, managing multiple priorities, and contributing to a team focused on accuracy, efficiency, and exceptional customer service. This is an exciting opportunity for someone who wants to make a meaningful impact each day while growing within a collaborative and supportive workplace.

Position

Responsibilities
  • Review and verify incoming customer orders for completeness and accuracy
  • Enter and process orders into the company’s system in a timely manner
  • Communicate with customers to clarify order details, pricing, or delivery requirements
  • Coordinate with sales, warehouse, and shipping teams to ensure smooth order fulfillment
  • Monitor order status and resolve any issues or discrepancies
  • Maintain accurate records of transactions, customer interactions, and order updates
  • Assist in inventory checks and report stock shortages or inconsistencies
  • Ensure compliance with company policies and procedures
Additional Information
  • Competitive salary based on experience
  • Benefits package including Health, Dental, Vision, 401K
  • Vacation/Paid Time Off
  • Paid Holidays for Full-Time Eligible Positions
  • Established and growing company with over 40 years of industry success
  • Collaborative and supportive team environment
  • Opportunity for growth and long term career development
  • Work with advanced manufacturing and fabrication operations
  • Be part of a company committed to quality, precision, and customer satisfaction
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