Desk Clerk - Lake Murray State Park Golf Course

Desk Clerk - Lake Murray State Park Golf Course Basic Purpose

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park's front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment;

issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Must be at least 16 years of age.

Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.