Senior Client Experience Manager
Job in
Florence, Boone County, Kentucky, 41022, USA
Listed on 2026-07-30
Listing for:
Crane Worldwide Logistics
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Crane Worldwide Logistics is seeking a seasoned client service leader to develop and enforce policies that ensure consistent service and satisfaction across key accounts. You will troubleshoot complex complaints and resolve major order issues, while setting goals and metrics to drive team performance.
The role involves tracking inquiries, recommending improvements, and handling high-priority inquiries from critical clients. Additional duties may be assigned as needed.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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