Lab Skills Assistant, Massage Therapy

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Flexibly scheduled, may include evening hours M-F

Number of Openings: 1

Provides clerical and receptionist support for the front desk and student clinic. Assists with daily clinical and hands‑on lab operations. Prepares the student clinic and hands‑on lab for class and participant sessions.

• Provides clerical and receptionist support for the front desk and student clinic, including participant scheduling activities and maintains assigned clinic databases
• Organizes and maintains forms and brochures for clinic use
• Prepares and maintains charts for participant sessions
• Administers new participant intake and issues Massage Therapy Clinic Cards to new and returning participants
• Coordinates workflow between front desk and student/participant/instructor during participant session
• Cleans clinic equipment, maintains fluids and performs required laundry duties
• Assists with maintaining OSHA standards and monitoring of the clinic area physical environment
• Contacts Campus Police and/or Plant Operations regarding emergencies or incidences needing urgent attention during participant session, hands‑on labs or other assigned time
• Apprises program manager of serious participant and/or student concerns or problems
• Assists instructor with monitoring student time‑in and time‑out of cubicle ensuring proper massage timing
• Assists instructors in hands‑on labs which include, but not limited to, supervising, observing, grading and evaluating students
• May tutor conditional status students and other students who need learning assistance and visit classes or consult with faculty as necessary
• May assist with tutoring databases and paperwork and enforces all policies and procedures related to tutoring
• Maintains current knowledge of massage techniques and theories
• Learns, follows and assists with teaching the program's established massage techniques and protocols
• Enforces clinic and program policies and procedures with participants and students
• Participates in events, including any off‑site clinic, lab activities, or hands‑on activities
• Performs other duties as assigned

• Significant related experience may substitute for education
• Must be licensed as a massage therapist by the State Medical Board of Ohio
• Minimum of two years of demonstrated clerical office experience
• Demonstrated experience working successfully with the public

• Ability and willingness to receive student massages in order to effectively and accurately evaluate technique, methods, and professional conduct
• Possess excellent verbal, written and interpersonal communication skills
• Possess basic knowledge of fundamental Massage Therapy concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus
• Basic‑level proficiency in Excel, Word, Outlook, and Power Point
• Ability to work a flexible schedule including evenings as needed
• Ability to file by alpha and numeric
• Ability to perform basic mathematical operations
• Ability to perform multiple simultaneous tasks and work in an often fast‑paced environment and be detail oriented
• Ability to organize work and set priorities within a general structure
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Must demonstrate proficiency in hands‑on skills
• Possess good decision making and problem‑solving skills
• Demonstrated clinical reasoning/judgment skills
• Possess sensitivity to respond appropriately to the needs of the community

• Service Focus
• Communication
• Quality of Work

• Licensed by the Ohio State Medical Board for a minimum of three years
• Associate degree or higher from a recognized college/university
• One to three years of medical office clerical experience
• Experience with electronic medical records and scheduling software
• Supervisory experience
• Prior experience or training in Trigger Point Therapy and Myofascial Release

The demands described here are…