Training Utility

Job Description - Training Utility (2602987)

Job Description

Training Utility (2602987)

The Training Utility, reporting to the Training Coordinator, supports the development and implementation of employee training programs by assisting with the creation, review, and updating of training materials, ensuring ISO policy compliance, and maintaining accurate training records. This role involves supporting onboarding, conducting coaching evaluations, identifying training gaps, and collaborating with various departments to develop work instructions.

The Training Utility fosters a positive training environment, promotes Uni First's values, monitors training effectiveness, provides guidance to trainers, and maintains a safe training environment. Strong organizational and communication skills, attention to detail, and a commitment to continuous improvement are essential.

Support all Uni First Company Policies, including goals as described in Uni First Mission Statement, Guiding Principles, and Core Values. The job will require participation and compliance with all policies and procedures related to ISO (quality) and safety.

Functions of this position may require occasional internet access and regular use of Uni First E‑Mail. This will require annual review and acceptance of Uni First’s electronic Record Retention and Internet Policy, the Company’s Statement of Corporate Policy and Code of Conduct, and the Electronic Records Retention Policy and Usage Guidelines.

Travel, within and outside the United States, may be required.

• Conduct trainer and deliver coaching evaluations to ensure adherence to performance standards.
• Collaborate with various departments and shifts to develop and maintain comprehensive work instructions.
• Ensure the accurate completion and maintenance of training records.
• Support the Training Supervisor in implementing training and delivering coaching programs and initiatives.
• Foster a positive and productive training environment.
• Act as a major advocate for the Uni First brand, promoting its values and standards.
• Review and update training documents and materials for accuracy.
• Identify gaps in the training program and implement improvements.
• Document and coach new hires and low performers, developing actionable plans (e.g., SMART goals) to track growth.

• Continuously seek opportunities to improve training processes and outcomes.
• Assist in the development and implementation of training materials and programs.
• Monitor and report on the effectiveness of training programs.
• Provide support and guidance to trainers to ensure they meet performance standards.
• Maintain a safe and organized training environment.

• Must meet performance, accuracy, behavior, and attendance metrics.
• Strong organizational and communication skills.
• Detail‑oriented with a commitment to maintaining accurate records.
• Passionate about providing an excellent training and coaching experience.
• Previous experience in a training or distribution center environment is a plus.
• Positive attitude and self‑starter.
• Computer literacy and strong problem‑solving skills.
• Ability to work in a fast‑paced environment.

• Associate’s degree in business or related field from an accredited college or university; or one to three years of training or other production management; or an equivalent combination of education and experience. Strong skills in planning and scheduling.

• Ability to read, write, speak, and understand English, to comprehend and write general business correspondence, interpret internal production documentation, equipment manuals, technical bulletins, container labels, MDS, and other written internal documentation. Ability to communicate and respond to questions from management, staff, and customers.

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts such as fractions, percentages, ratios, and percent. Must be able to interpret bar graphs and charts.

• While performing the duties of this job, the employee is…