Instructional Designer - Learning & Development

Instructional Designer - Learning & Development

PRIMARY

PURPOSE:

To design training courses and materials in compliance with the learning process, using eLearning tools; assist with organizing and conducting training via webinar tools and test learning deliverables to ensure performance improvement in line with business goals.

• Design courseware including script writing, storyboards, facilitator guides, participant materials, and course certification in compliance with company learning process.
• Create and maintain pre‑, post‑, and behavioral change assessments within each course; use data to provide statistical proof that course objectives are achieved.
• Research technology and media options for effective adult blended learning.
• Create and maintain training material, ensuring adult learning principles are applied.
• Partner with subject‑matter experts to design content when appropriate.
• Produce engaging visual content to keep concepts fresh and relevant for colleagues.
• Participate in design reviews, revisions, and quality assurance checks.
• Maintain version control and documentation for assigned learning assets.
• Manage development timelines and milestones to ensure all requirements are met.
• Stay informed about instructional design trends, emerging tools, and best practices, including AI platforms such as Co‑Pilot and Articulate AI.
• Perform other duties as assigned and support the organization globally.

• Bachelor's degree in Instructional Design, Education, or equivalent work experience.
• Minimum six (6) years of training experience (including e‑learning) and course design, or equivalent combination of education and experience.
• Advanced knowledge of instructional‑design related tools.
• Claims management experience preferred.

• Knowledge of all aspects of adult learning, performance needs analysis, training material design, instruction/facilitation, training evaluation, and coaching training application.
• Good knowledge of human performance technology and consulting.
• Proficiency in authoring tools, including Articulate 360 and Adobe Creative Cloud (InDesign, Premiere Pro, Photoshop).
• Knowledge of e‑learning theories and technologies.
• Excellent oral, written communication, and presentation skills.
• PC literate, including Microsoft Office products.
• Analytical, interpretive, and organizational skills.
• Advanced implementation, interpersonal, and negotiation skills.
• Ability to manage multiple time‑sensitive priorities and meet internal customer needs.
• Ability to work independently and in a team environment.
• Ability to meet or exceed performance competencies.

Credit security clearance, confirmed via a background credit check, is required for this position.

Compensation range starts at $55,723.00 – $70,000.00 USD annually. A comprehensive benefits package is offered, including medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.