More jobs:
Telecommunications Engineer
Job in
Florence, Boone County, Kentucky, 41022, USA
Listed on 2026-02-15
Listing for:
SkyBridge Resources
Full Time
position Listed on 2026-02-15
Job specializations:
-
Engineering
Telecoms Engineering, Systems Engineer
Job Description & How to Apply Below
Responsible for complex engineering and/or analytical tasks and activities associated with one or more technical areas within the telecom function such as, but not limited to, network design, engineering, implementation, or operations support.
Experience- Previous experience in telecom infrastructure and IVR system implementation.
- Hands-on experience with troubleshooting voice network issues.
- Experience integrating IVR with databases and backend systems.
- Active Public Trust, Secret Clearance or higher.
- Experience with telecom systems, VoIP technologies, and PBX (Private Branch Exchange) systems.
- Proficiency with IVR platforms (e.g., Concentrix, Genesys, Avaya, Cisco, or similar).
- Familiarity with telephony protocols such as SIP, H.323, ISDN, and SS7.
- Knowledge of call routing, CTI (Computer Telephony Integration), and speech recognition engines.
- Ability to design, develop, and maintain IVR scripts and applications.
- Experience with programming languages such as VXML, Java, Python, or similar.
- Ability to manage multiple projects and priorities.
- Excellent communication skills for coordination with cross-functional teams and vendors.
- Positive attitude and work well with others
- Certifications related to telecom (e.g., Cisco CCNA Collaboration, Avaya Certified Specialist) are advantageous.
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