Senior Critical Infrastructure Mechanical Engineer- Supply Chain and Rack Testing Facility, Fie

Senior Critical Infrastructure Mechanical Engineer - Supply Chain and Rack Testing Facility, Field Engineering

Job :  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and Data Center facilities and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This is a first‑of‑its‑kind role in a Supply Chain Facility Management space, which is responsible for the receiving, testing, staging, and logistics of rack hardware before deployment to data centers. The engineer will support the facility’s cooling infrastructure (not the IT equipment itself), ensuring the physical environment supports safe and reliable rack testing operations. As an Amazon Critical Infrastructure Field Engineer, you will provide full life‑cycle engineering support across Amazon’s SCFM facilities and Data Centers.

You will serve as the primary engineering subject‑matter expert for your region, partnering with the SCFM team, Integrated Facilities Management partners, and cross‑functional stakeholders to maintain the safety, reliability, and operational efficiency of critical building infrastructure.

As a Critical Infrastructure Field Engineer you will lead projects to fit out the facilities we support to meet ever‑evolving customer needs as we expand our fleet in both Supply Chain facilities and hyper‑scale Data Centers.

Ideal candidate

• Possesses strong engineering judgement and can provide recommendations despite uncertainty, including in the absence of complete data.
• Is detail and data oriented.
• Has experience managing engineering projects and consultants.
• Builds trust and relationships with diverse stakeholders (Operations, Commissioning, Construction, Design, Supply Chain, Data Center, Security).
• Is inclined to get into the field to see things up close and embraces ambiguity.
• Has leadership and problem‑solving skills, with a demonstrated ability to drive results across cross‑functional teams.
• Can develop solutions and execute plans on complex facility and infrastructure projects, including new technology enablement such as Liquid Cooling.
• Possesses excellent communication and writing skills, with attention to detail and the ability to manage and communicate results to senior leadership.
• Is adaptable and able to manage budgets across a dynamic, fast‑paced environment.
• “Think Big” – seeing beyond barriers and challenges to reset the bar for Amazon facility standards globally.

Key job responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for equipment failures.
• Conduct feasibility studies for existing facility upgrades, review design solutions, improve availability, increase efficiency, and reduce operational cost, including Liquid Cooling technology enablement for Server and Rack Test environments.
• Drive standardization of space planning, design implementation, and construction practices, leveraging core competency in facility and project management to deliver operational efficiencies to partner teams.
• Navigate ambiguity and directly support operational issues with minimum technical guidance, complex operating procedure reviews, critical equipment assessments, and on‑site event support with cross‑functional teams.
• Interface with internal teams including hardware engineers, fleet remediation engineering, program managers, Environmental Health & Safety, control,…