Front Desk Associate; Med Spa & Wellness

Allen, United States | Posted on 06/25/2026

Schedule: Part-Time, ~20 hrs/week | Saturdays required

Compensation: $18-$22/hr base + performance incentives

Employment: Part-Time, W2, On-Site

You are the first person a patient sees and the last impression they leave with. If you thrive in a fast-paced environment, genuinely enjoy helping people, and know how to keep the front of a premium practice running smoothly while also having natural instincts for booking, rebooking, and membership conversations - this role is built for you. We are looking for someone who wants to grow with the center from the ground up.

This is a brand-new 4

Ever Young center opening in Allen, TX, operating as part of 4

Ever Young's national network and held to the full brand standard. We are building a team for the long term and are looking for a Front Desk Associate who wants to grow with the center from day one. The Front Desk Associate /
Patient Care Coordinator (PCC) is the operational and experiential anchor of the front of house. You will manage patient flow, own the phone and scheduling queue, support providers with check-ins and check-outs, and educate patients on services, membership programs, and promotions in a way that feels natural and consultative - never pushy. You will work closely with the clinical team to drive rebooking and retention goals.

• Own the patient experience: warm check-in and check-out, accurate records, clean and welcoming front-of-house environment.
• Manage scheduling and communications: answer phones, book and confirm appointments, manage waitlists, and respond to patient messages.
• Sales - Educate and convert: introduce patients to services, promotions, and VIP/membership programs in a consultative, education-first way.
• Drive rebooking and retention: ensure every patient leaves with a clear next step; follow up on lapsed patients as needed.
• Handle payments and admin: process transactions, maintain patient records in the EMR system, and ensure HIPAA compliance.
• Support the team: assist with center events, supply tracking, and any operational tasks that keep the center running at standard.

• Customer-facing experience in medical/dental front office, med spa/aesthetics, hospitality concierge, or membership sales and administration.
• Natural consultative instincts: you can guide patients to the right next step without it feeling like a sales conversation.
• Strong multitasking and attention to detail - you stay organized and accurate when phones, arrivals, and team needs are all happening at once.
• Clear, professional communication in person, on the phone, and in writing.
• Familiarity with scheduling software (Zenoti) or EMR systems preferred; willingness to learn required.
• Part-time availability, about 20 hours per week, including every Saturday. Saturdays are a firm requirement; additional shifts are scheduled across the week.
• Flexible and team-first: excited to help open a brand-new center and open to flexing your additional weekday shifts as the schedule settles.
• $18-$22/hr base commensurate with experience, plus performance incentives.
• As this is a new center opening, benefits are still being developed and will be discussed as part of the offer process.
• Consistent part-time schedule, about 20 hours per week including Saturdays. No on-call.

4

Ever Young is a national anti-aging and wellness franchise with 100+ locations open or planned to open across the U.S. this year. The model combines medical aesthetics - injectables, skincare, microneedling - with hormone optimization, IV therapy, and medical weight management under one roof. Every center runs on a premium patient experience standard, and the Patient Care Coordinator is at the center of making that real.

We are an Equal Opportunity Employer. Reasonable accommodations are available upon request.