Supervisory Medical Support Assistant

The Supervisory Medical Support Assistant (MSA) position serves as the direct line supervisor to Advanced Medical Support Assistant (AMSA) staff in Primary Care Clinics and is a foundational role within Primary Care Service at the Cincinnati VA Medical Center.

There are two positions available - one position is located at the main campus in Cincinnati, OH. The other is located in Florence, KY, but may also report to the Bellevue, KY CBOC, as needed.

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well‑being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.

This is done in the context of healing relationships and healing environments and a connection back to the Veteran’s community. This aligns with the Veterans Health Administration Mission Statement to Honor America’s Veterans by providing exceptional health care that improves their health and well‑being.