Phlebotomist II

Patient Services Representative II

If you're passionate about patient care and thrive in a fast-paced healthcare environment, this is your opportunity to make a meaningful impact every day. In this role, you'll be on the front lines of patient interaction, providing compassionate service, collecting high-quality specimens, and supporting critical diagnostic testing that helps guide life-changing medical decisions.

Location:

Florence, KY Pay Rate: $21.50 - $23.05 per hour (based on experience)

Employment Type:

Contingent with potential pathway for hire

Schedule:

Monday-Friday, varying shifts between 8:00 AM and 7:00 PM; rotating weekends 9:00 AM - 1:00 PM

As a Patient Services Representative II, you will play a critical role in delivering exceptional patient care while ensuring the accurate collection and processing of specimens. Your work directly supports quality diagnostic testing and helps patients receive timely healthcare insights.

• Collect blood specimens through venipuncture, capillary, pediatric, and geriatric collections
• Prepare and process specimens for laboratory testing following established procedures
• Verify patient identification and ensure accurate specimen labeling and documentation
• Perform clinical and forensic specimen collection and processing as required
• Deliver outstanding customer service while creating a positive and professional patient experience
• Maintain patient confidentiality and comply with all safety, quality, and regulatory requirements
• Work independently in a high-volume environment while managing multiple priorities

• A current, up-to-date resume
• High school diploma or equivalent required
• 1-3 years of phlebotomy experience including pediatric, geriatric, and capillary collections
• Pediatric phlebotomy experience required
• Strong customer service and patient interaction skills
• Keyboard and data entry proficiency
• Ability to work independently with minimal supervision
• Reliable transportation and willingness to travel to other locations as needed
• Flexibility to work weekends, overtime, and varying schedules based on business needs
• Ability to meet compliance requirements
• Must be eligible and provide proof of eligibility to work in the US

• Competitive pay based on experience
• Opportunity to work in a patient-focused healthcare environment
• Hands-on experience with a variety of specimen collection procedures
• Potential pathway to long-term employment
• Comprehensive training provided at the Cincinnati training location
• Opportunity to further develop clinical and customer service skills

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)