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Event Manager / Planner Customer Service Rep English Customer Service

Evening Front Desk Lead — Guest Experience & VIP Service

Job in Florence, Boone County, Kentucky, 41022, USA
Listing for: Hilton Garden Inn Cincinnati/West Chester
Full Time position
Listed on 2026-02-12
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A premium hotel chain in Kentucky is seeking a Front Desk Supervisor to ensure exceptional guest service during their stay. This role encompasses welcoming guests, managing check-ins and check-outs, processing payments, and addressing guest inquiries efficiently. Ideal candidates will have at least one year of experience in a hotel setting and possess strong communication and computer skills. The position requires a neat appearance and a willingness to work flexible hours, including nights and weekends.
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