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Guest Service Agent
Job in
Florence, Boone County, Kentucky, 41042, USA
Listed on 2026-02-25
Listing for:
Drury Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Serve as the happy, helpful face of our hotel at the front desk; check guests in and out, maintain guest records, handle cash, monitor guest satisfaction, and resolve problems;
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, setup, guest service (host or bartender), and clean-up;
Promote company programs and present a high standard of integrity, service, and hospitality to guests and coworkers;
Provide courteous, friendly, guest service with a +1 Service attitude;
Demonstrate a can-do spirit and strong organizational and multitasking abilities
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