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Guest Experience Specialist — Front Desk & Reservations
Job in
Florence, Boone County, Kentucky, 41022, USA
Listed on 2026-09-03
Listing for:
Extended Stay America
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Seasonal / Summer -
Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
Extended Stay America is seeking a Guest Services Representative to assist guests with check-in/out, answer phones, process reservations, and collect payments in line with company procedures.
The GSR will maintain front desk operations, handle breakfasts setup when needed, ensure safety and security, and promote ESA values while driving guest satisfaction.
Proficiency in English and experience with property management systems are preferred; a high school diploma or GED is required.
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