Jr. Business Analyst

Overview

The Junior Business Analyst position works alongside our National Service Specialist to help maintain the Service System. This position works with Regional Service and National Service to make improvements and ensure we have the most up-to-date and reliable system.

• Work with Field Service Associates (and approved 3rd party) on identifying system faults
• Assist with create/maintain documentation on approved processes
• Assist with create/maintain records in the database
• Work with IT on system updates when released

High School Diploma or equivalent required

Associate's degree in related field preferred or actively working towards degree.

• 1 year of related experience
• Some D365 & Power
  
  BI experience is preferred
• Knowledge of Microsoft suite, SQL, XML, HTML
• Solid verbal and written communication skills with the ability to communicate at all levels of the organization

EEO, including disability/vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.