Desktop Support Technician
Listed on 2026-05-31
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IT/Tech
Desktop Support, IT Support, Technical Support, HelpDesk/Support
Job Description Job Description
Duration
6
Duration Unit
Month(s)
Req Description
Description
Description:
We are migrating to Office 365 and Teams environment for , happening all over the world but I am responsible for NA. We are looking for a consultant to come in that has basic project management and is very thorough in tracking all of the request coming in. Migrating over 8,000 users in total, and targeting to move 200 per week.
We have a global team that this person will coordinate with and see which users are migrating weekly. Work to determine which 200 would be migrating per week. Submitting and tracking on a draft board. Great documentation and tracking mostly.
* Plus would be experience using the Microsoft 365 Office Suite.
Enterprise Req Skills
Windows 10,Desktop,o365,customer service,support,troubleshooting,office 365
Job Title
desktop support technician
Top Skills Details
Experience:
Not concerned about which industry candidates came from. If they have supply chain that’s great, but not needed.
Experience with 365 is great.
Experience with documentation, experience with tracking devices, spreadsheets.
Basic knowledge of Excel and can navigate with ease. Draft word docs that we can use as email templates to send company wide.
Communication and documentation to the end user is most important. Collect End User’s feedback and provide to their global support partners. Have to be professional and comfortable working with IT Leaders across the globe
Experience 5+ years of industry experience. If they have everything we are looking for, 3+ years is good. This individual will be on calls with our global team.
Worksite Address
Westerville,Ohio,United States,43082
Additional Information
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
Desktop Support
EVP
Work Environment
Additional Skills Tags
customer service,support,troubleshooting,office 365
Additional Skills & Qualifications
Looking at 6-9 months initially. Most likely will spill into next year because of the number of users they are migrating. Migrating from Skype to Teams after the first phase is complete, but this would be a new PO. Project is sponsored for 6-9 months but it would be a new project sponsor from there.
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