Customer Service Representative – UniFirst
Listed on 2026-06-21
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Language/Bilingual
Bilingual -
Government
Bilingual
Uni First is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At Uni First we have a 5‑day work week, enjoy Saturday and Sunday off! We have an immediate opening and provide on‑the‑job training.
What you’ll be doing :- Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
- Provide excellent customer service to both customers and Uni First personnel.
- Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through Uni First’s escalation process.
- Partner and provide administrative support to Uni First’s Sales Department.
- Perform basic data entry and other administrative duties.
- 2 years of Customer Service experience in an administrative setting is preferred.
- Prior Accounts Receivable experience is highly encouraged.
- High School diploma or GED equivalent is recommended.
- Verbal & written communication skills: professional telephone and email etiquette.
- Essential skills: active listener, responsive, and personable.
- Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc).
- Time management and organizational skills with attention to detail.
- A collaborative, team‑player capable of working independently.
- Problem solver in a dynamic environment.
- Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.).
- Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.
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