Manager in Training

Title

Manager in Training

$60,000-$65,000 per year

SBM’s Manager-in-Training (MIT) is a rigorous 9‑week program built to develop emerging leaders through on‑the‑job training and structured professional development.

• Structured virtual learning and in‑person mentorship to accelerate leadership growth
• On‑site operations training across SBM’s core business operations
• Direct mentorship with site leadership, safety, and client operations

• Team development and performance management
• Client engagement and relationship management
• Safety program management

Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites.

Candidates must be able to relocate for the role. Bilingual in Spanish/English is a plus but not required. Bachelor’s degree is preferred but not required.

The Assistant Operations Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers, including planning, supervision, budgeting, vendor and supply contact, customer relations, and other high‑level managerial or supervisory responsibilities.

• Assist with developing work schedules to ensure adequate service
• Prepare schedules for service personnel and assign personnel to routes
• Assist with inspection and evaluation of establishments for program compliance (safety, quality, service)
• Assist with inventory supplies and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause and type of malfunction and address with manager
• Assist with implementation and execution of policies and goals
• Inspect plant and evaluate use of space and facilities
• Assist with plan, budget, and schedule modifications including cost estimates, bid sheets, and contracts
• Participate in the development of long‑range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Maintain a safe work environment for self and employees
• Assist with compliance with local, state, and federal regulations (FLSA, OSHA, ADA, etc.)
• Act as liaison between company, customers, clients, employees, and subcontractors
• Review correspondence concerning contractors and respond as appropriate
• Establish and maintain contact with contractors to ensure smooth contract processes
• Conduct and attend meetings to communicate top‑down and bottom‑up on a consistent real‑time basis with customers, clients, and employees
• Assist with human resource concerns and issues
• Some travel may be required

• Education and/ or
  
  Experience:
  
  A.A. degree required in Business Management or related field with 2+ years of experience, or equivalent combination of education and experience
• Certificates, Licenses, Registrations: CPR/AED/First Aid certification (a plus); bilingual (a plus); may be required to have a valid driver’s license; completed all safety and task training certification; forklift certification may be required
• Knowledge, Skills, and Abilities:
  Bilingual (a plus); ability to read and interpret instructions, procedures, manuals; strong verbal and written communication; knowledge of cleaning methods and equipment; knowledge of cleaning compounds and chemicals; customer service, problem solving, time management, project management, planning; excellent communication, presentation, interviewing, coaching, and training skills; knowledge of Microsoft Office and computer skills; ability to respond to common inquiries or complaints from customers, regulatory agencies, or community;
  
  ability to effectively present information and respond to questions from managers, customers, employees, and general public

Carries out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and…