Quality Technician

Quality & Compliance Technician

Florence, KY

Starting pay rate $20.55 - 22.55/hour

Day Shift: 7am - 7pm

• Week 1:
  Thursday, Friday, Saturday
• Week 2:
  Wednesday, Thursday, Friday, Saturday

Ensure the products being produced or shipped in the facility meet customer specifications and safety standards, per corporate and plant guidelines.

• Continuously perform all required tasks in a safe manner, adhering to all established safety rules and procedures
• Keep work area clean and organized, per 5S standards
• Follow all applicable food service policies and procedures
• Follow all PPE policies, wearing steel-toed shoes, hearing protection, safety glasses, hair nets/beard nets, etc. as required
• Ensure all corporate and plant safety policies and procedures are being followed, escalating to the supervisor if not
• Reporting and documenting any quality issues to machine operator, supervisors, and upper plant management
• Collecting and cataloging samples retrieved from designated machines
• Performing random audits of skids and bales of finished goods to determine quality of product
• Perform quality testing in QA Lab for paper tensile strength, handle strength, ink rub resistance, bar code scanning, basis weight testing. Must have knowledge of or training on QA Lab equipment – tensile tester, Sutherland rub tester, bar code scanner, and gram scale
• Maintain total compliance with all OSHA and EPA regulations
• Assist with internal audits and inspections and enter into appropriate safety systems as required
• Participate in weekly safety meetings as per OSHA standards, and the plant safety committee, assisting as needed with goals and objectives from the group
• Assist with safety training for shipping/receiving and production employees
• Send out daily summaries of safety and quality issues at the end of shift, addressing where issues have been fixed and what needs further escalation
• Oversee GEMBA program, ensuring audits are completed as required and that any reoccurring or severe problems are addressed immediately. Ensure all updates are made in the appropriate system
• Maintain regular communication with all levels of employees, from floor level, up to Corporate Safety and Quality, through email, calls, and meetings
• Organize and lead food safety certification efforts
• Work with Corporate EHS Manager on plant safety and environmental issues
• Perform and document required Mobile Inspections
• Using Microsoft Excel, prepare reports and document test and audit results
• Assist in investigating customer complaints and help to resolve quality issues
• Conduct required training and new employee orientation, as needed
• Follow all Food Contact Packaging Safety requirements as outlined in the SQF Quality Manual and GMP's
• Continually monitor all aspects of quality, ensuring all corporate and plant management quality procedures are followed
• Perform and record required audits. (Monthly Sanitation and Security, Good Manufacturing Practices, Master Cleaning Schedules, Glass and Brittle Plastics, etc.)
• Investigate and analyze customer complaints to resolve or help to resolve quality issues, including filing claims against carriers, formal corrective action responses, root cause analysis, etc.

• Two years of production, quality or safety experience in a warehouse or manufacturing setting
• Reading, writing and basic math skills and knowledge of quality standards are needed
• Must be computer literate and be proficient in Microsoft Excel, Word, PowerPoint, and Outlook
• Good communication skills, written and verbal
• Must be able to effectively lead meetings with employees and management
• Self-managing with organization, time management, and analytical skills

With safety as our top priority and a commitment to employee well‑being, we offer comprehensive and competitive benefits that include medical, dental and vision insurance and other well‑being resources focused on mental, physical and financial health. Specific benefits vary by location.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law.

Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact