2nd Shift Production Supervisor

CTDI is a large‑scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High‑speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in more than 60 world‑class US operations, and a global footprint with more than 20,000 employees worldwide.

The production supervisor position is responsible for coordinating and assigning the activities of production workers, ensuring that production targets are met, maintaining quality standards, and driving P&L results. This position supervises production operations within an assigned area or during assigned shifts.

Shift: 2nd Shift, 3:00 pm – 11:30 pm, Monday‑Friday
Pay: $21.42 per hour plus shift differential

• Supervises workers who operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedules and assigns tasks to workers, troubleshoots issues, and implements improvements to increase efficiency and productivity.
• Ensures meeting or surpassing daily Key Performance Indicators (KPIs) with accurate reporting that consistently exceeds customer expectations.
• Delivers clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provides first‑level support for any escalated issue during the work shift.
• Maintains consistent production quality by monitoring departmental performance metrics.
• Communicates effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepares and administers daily performance feedback and reporting as required.
• Coordinates the flow of work through the department and ensures sufficient inventory levels to meet demand and adequate staffing.
• Provides training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and processes.
• Ensures compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

• 1+ years of leadership experience; experience in a materials/distribution environment is preferred.
• Capable problem‑solving skills and decision‑making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.

• Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e., testing and repair) or forward logistics operation is a plus.
• Experience supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.

• Associate degree preferred or equivalent work experience.

• Warehouse environment.

• Weekly pay every Thursday.
• Monthly incentive bonus.
• Positive, team‑oriented, inclusive workplace.
• Health, Dental, Vision, & Prescription coverage.
• Paid holidays, vacation, & sick/personal time.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.

• United States (Required).
• Must be 18 years of age.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!