Support Coordinator - 3rd shift

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit  or follow us on social media.

A Production Support Coordinator II provides advanced administrative, documentation, and material coordination support within the production department of a chemical manufacturing facility. This role is responsible for ensuring production batches are fully supported with correct labels, accurate SAP entries, proper documentation, and timely communication. The Production Support Coordinator II works closely with Production Supervisors, Planners, Quality, Maintenance, Warehouse, and Procurement to keep operations running smoothly and in compliance with safety and quality requirements.

To be successful in the role, a Production Support Coordinator II needs to be safety-focused, detail-oriented, and comfortable working in a fast paced, process-driven environment. Located at our Florence, Kentucky site, this role reports to the Procurement Manager.

• Create, update, and print product, batch, drum/IBC, hazard, internal barcodes, and shipping labels using approved templates.
• Ensure all printed labels comply with up to date artwork provided.
• Validate label data accuracy (batch numbers, lot codes, expiration, product codes, regulatory symbols).
• Troubleshoot label printers and coordinate with IT or maintenance for technical issues.
• Audit label templates; propose improvements for clarity and compliance.

• Perform intermediate level SAP tasks including:
  Production order confirmation and closure, manual consumptions for materials, material movements in SAP, etc.
• Investigate and correct SAP discrepancies (material usage, incorrect postings, BOM differences).
• Assist in training entry level production support staff on basic SAP functions.

• Review batch records for completeness before submitting to Finance.
• Ensure SAP versions of process orders and batch recipes are aligned with what is used on the production floor.
• Support digital or hybrid documentation workflows (SAP, MES, SharePoint, document control systems).
• Support in creating SOPs for entry level tasks.

• Collaborate with Warehouse and Planning to resolve shortages, substitutions, or staging issues.
• Reconcile material usage variances between SAP posting and physical consumption.
• Support cycle counts, inventory adjustments, and stock accuracy projects.

• Serve as support for operators, supervisors, and quality inspectors needing documentation or label updates.
• Assist in material consumptions during changeovers, cleanouts, and line clearances.

• Follow compliance with plant safety rules (Haz Com, PPE, safe chemical handling).
• Support traceability systems and quality documentation required for audits.
• Communicate issues recorded on paperwork through planning and quality teams.

• Propose improvements to labeling procedures, SAP workflows, documentation clarity, and material staging processes.
• Help standardize forms, logs, and label templates across departments.
• Participate in 5S, Lean, or other continuous improvement initiatives within production support.

• High School diploma or equivalent
• At least 2 years of experience in production support, manufacturing coordination, documentation, or related roles.
• Proficient in Production Support Coordinator I expectations.
• Intermediate proficiency with SAP (production orders, GI/GR, batch management, labeling).
• Basic computer skills, including MS Excel and familiarity with data entry.
• Preferred
• Familiarity with GHS/DOT labeling requirements and SDS usage.
• Knowledge of basic production planning and material flow.
• Experience with MES platforms, barcode systems, or label printing software.
• Coursework in supply chain, quality systems, chemistry, industrial operations, or business.

• Follow all safety requirements including wearing the appropriate PPE (contact lenses prohibited on the production floor).
• Stands and walks the production floor for prolonged periods of time.
• Performs repetitive bending and stretching throughout the shift.
• Tolerates odors.
• Tolerates…