Site Manager

Description

The Site Manager is responsible for the overall operational performance of the facility, including safety, quality, delivery, cost, and people (SQDCP). This role leads day-to-day site execution, drives alignment to S&OP objectives, and builds a disciplined, high-performance culture through strong shop floor management and leadership presence.

The Site Manager is accountable for operational execution, team development, continuous improvement, and financial performance of the site.

Site (Operation) Manager

Northwest Hardwoods (NWH) is the leading manufacturer of hardwood lumber in North America, as well as a leading supplier of panel products from around the world.? A fully integrated, global supplier of wood products, NWH serves the furniture, flooring, cabinet, molding and millwork industries.

The company operates more than 20 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations.

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The Site Manager is responsible for the overall operational performance of the facility, including safety, quality, delivery, cost, and people (SQDCP). This role leads day-to-day site execution, drives alignment to S&OP objectives, and builds a disciplined, high-performance culture through strong shop floor management and leadership presence.

The Site Manager is accountable for operational execution, team development, continuous improvement, and financial performance of the site.

• Lead site operations with accountability for safety, quality, delivery, cost, and people (SQDCP).
• Execute daily, weekly, and monthly production plans aligned with S&OP objectives.
• Drive operational performance in uptime, throughput, cost per unit, grade recovery, and waste reduction.
• Maintain a disciplined shop floor management system, including Level 1 accountability meetings, KPI boards, and escalation processes.
• Implement leader standard work with consistent Gemba presence and follow-through to action plans.
• Ensure operational processes are executed safely, efficiently, and consistently.

• Reinforce a safety-first culture and ensure compliance with all regulatory and company safety requirements.
• Support execution of safety improvement processes, including HIRAs, RCAs, and corrective actions.
• Promote a quality-focused culture that meets customer expectations and operational standards.
• Drive accountability, communication, and engagement across all levels of the site.

• Lead continuous improvement initiatives focused on productivity, reliability, yield, and cost reduction.
• Utilize KPIs and Gemba leadership to identify and eliminate operational losses.
• Standardize and sustain best practices across site operations.
• Challenge existing processes and drive practical operational improvements.

• Own site cost-per-unit performance and operational metrics.
• Analyze operational data to identify trends, gaps, and improvement opportunities.
• Support capital planning and execution of site improvement initiatives.
• Ensure accurate and timely operational reporting.

• Build and develop high-performing teams through coaching, accountability, and performance management.
• Establish clear expectations and reinforce operational discipline throughout the site.
• Conduct meaningful performance discussions and support employee development.
• Promote the NWH values and…