RN Case Manager - Fort Campbell

Overview

We are seeking a qualified Registered Nurse Case Manager to support Army Special Operations Forces (5th Special Forces Group) under the Preservation of the Force and Family (POTFF) program. This role provides comprehensive, patient-centered case management services to DoD beneficiaries, with a focus on coordinated, cost-effective, and evidence-based care that supports the readiness and resilience of military personnel and their families.

• Conduct and document comprehensive health assessments, including detailed medical histories
• Develop time-sensitive, individualized care plans based on clinical findings
• Perform telephonic patient assessments using established protocols to ensure appropriate and cost-effective care
• Monitor patient progress toward care goals and adjust treatment plans as needed
• Establish care priorities and evaluate outcomes to ensure coordinated and efficient care delivery
• Oversee discharge planning to ensure proper timing, sequencing, and continuity of care
• Coordinate referrals to appropriate healthcare providers, facilities, and community resources
• Collaborate with healthcare teams, vendors, and stakeholders to support patient care delivery
• Negotiate and administer service agreements to support treatment goals and compliance
• Maintain required credentialing and clinical privileges at the assigned Military Treatment Facility (MTF)

• Current, full, active, and unrestricted Registered Nurse (RN) license in any U.S. state or territory
• Minimum of two (2) years of nurse case management experience
• Case Manager certification (CCM, ACMA, or ANCC), or ability to obtain within one (1) year of hire
• Current Basic Life Support (BLS/BCLS) certification through the American Heart Association
• Ability to obtain and maintain a SECRET security clearance

• Strong understanding of medical diagnoses and ability to support patients in optimizing function and self-care
• Ability to manage complex medical, psychosocial, and financial cases
• Strong communication skills to collaborate with providers, stakeholders, and multidisciplinary teams
• Knowledge of federal healthcare regulations, professional ethics, and practice standards
• Familiarity with VA/DoD Clinical Practice Guidelines and utilization review processes
• Understanding of TRICARE, Medicare, and third-party payer systems
• Knowledge of healthcare financial systems and resource management
• Experience using healthcare information systems, data tracking, and reporting tools
• Knowledge of pharmaceuticals, including therapeutic effects and potential complications
• Ability to access and coordinate community resources and patient benefit programs

• Experience working with military or Special Operations populations
• Familiarity with the Military Health System (MHS) and POTFF program
• Experience supporting discharge planning and care transitions

Location: Fort Campbell, Kentucky

Company: JES Tech

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.