Director of Quality Management

Job Description

SUMMARY

Responsible for the implementation and maintenance of the Quality Management System for Florence Kentucky location. This includes the Customer Quality Systems, Quality Labs, QMS System, Warranty System, and overall Quality from the assembly operations of EPS, rack bar manufacturing and steering columns. This position has functional responsibility with VM/QMM-PI-NA and disciplinary to FleP/PM

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure that the established procedures and processes meet the requirements of the IATF
  16949 Quality Management System Standard and all relevant Customer Specific Requirements.
• Perform duties as the Management Representative for the Quality Management System.
• Report to Upper Management the implementation level and performance of the Quality Management System.
• Lead Management Review process for Florence, KY - North America
  • Monthly Quality Reviews and Quarterly Management Reviews
• Establish Targets and Goals for the Business Unit Quality Managers that best support the Business Unit Quality Goals
• Ensure effective implementation of the Quality System in all Business Units and support departments
• Develop Resource plan for Quality Support for each Business Unit (Quality Engineers, APQP Engineers, Customer Service Engineers, QE Techs, Quality Techs, Warranty Engineers)
• Develop overall Quality Strategy for Bosch Florence.
  • Assign responsibilities/tasks to direct and indirect reports to realize the strategy
• Support Bosch Vehicle Motion Worldwide Quality objectives.
  • Lead implementation efforts at Vehicle motion North America
• Provide Monthly Reports to Corporate Quality (Sgm) and North America Quality Performance and significant Customer issues
• Ensure proper training level of Quality Resources to meet Company and Customer needs
  • Internal Auditor training, Customer APQP Requirements, Customer PPAP Requirements
• Ensure adequate knowledge of the Customer Quality Portals
• Develop Resource plan for Liaison Representative coverage at applicable Customer Assembly Plants
• Process Owner for the Corrective Action Process
  • Establish standards for Root Cause Analysis, Robust Corrective Actions, Verification activities, and Prevent Recurrence activities
• Process Owner for Preventive Action Process
  • Establish processes to meet IATF
    16949 Preventive Action requirements
  • Lead Bosch Florence’s support of the Corporate Quality Read Across process (Yokoten)
• Process Owner for Monitoring and Measurement Devices Process
  • Plan for proper resources to support Company’s Calibration needs and ensure timely completion of Calibration activities
• Process Owner for the Internal Audit Process
  • Establish process to meet IAFT
    16949 Internal Auditing requirements
  • Lead Bosch Florence Support of Corporate Quality Internal Audit efforts
  • Maintain Bosch Florence Layered Process Confirmation system
  • Establish Product Audit System
• Lead effort to implement Corporate Quality Directives
• Ensure timely reporting by Business Unit Quality Managers of Management Reports and monthly Quality Performance to Corporate Quality
• Ensure Business Unit Quality Managers properly prepare the Business Units for Quality Related Audits
• Establish processes to reduce / eliminate Customer Complaints and Official Rejects
• Ensure Customer Complaints are responded to in an appropriate manner – responses in a timely manner, professional presentations, clear and accurate information, etc.
• Provide Leadership for Data Analysis techniques to reduce process variation (SPC, etc.)
• Ensure Measurement and Destructive Testing Labs are adequately staffed to meet Business Unit needs
  • Ensure proper measurement equipment is available to support Production
  • Ensure Receiving Inspection turn-around time meets Production needs
  • Ensure proper Contamination capabilities are available
• Ensure Measurement and Metallurgical Labs are adequately staffed to meet Business Unit needs
  • Ensure proper equipment is available to support Production
  • Ensure Receiving Inspection turn-around time meets Production needs
  • Ensure proper Metallurgical capabilities are available
• Ensure adequate IMDS reporting resources are available
• Ensure Warranty Analysis capabilities and resources are kept up to required level to meet Customer expectations
  • Ensure adequate resources to meet Customer timeliness requirements
  • Support Customer Warranty meetings and Customer Warranty Portals
• Responsible for the establishment of the Quality Budget, and adherence to the Budget.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.S.) from four-year College or University in Engineering, Physical Sciences, or Business Administration;
Masters completion highly preferred; plus, seven to ten years of related experience and or training. Experience should be gained in areas of engineering or technical operations and should include a minimum of five years in Quality Management leadership in automotive industry. IATF
16949 experience is highly required.

Qualifications/

Competency:

To perform this job successfully, an individual must be able to perform each essential duty…