Quality Engineering Technician

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

In this Quality Assurance Technician (QA Support Specialist) on‑site role, you will enhance the effectiveness of the Quality Assurance (QA) department by providing both administrative and technical support to the Quality Engineer and broader quality team. You will play a key role in maintaining product quality, supporting new product introductions, and ensuring compliance with internal and customer requirements. Your work will directly contribute to improving process consistency, reducing defects, and ensuring customer satisfaction.

By supporting audits, inspections, and quality systems, you will help strengthen overall operational excellence.

Florence, KY (Northern Kentucky Cincinnati area) – supports high‑growth AI and cloud infrastructure customers, spanning server and rack integration and datacenters where quality, speed, and traceability are essential.

Sunday – Tuesday / Sunday – Wednesday 6PM – 6AM. Hourly Shift Differential 15%.

• Assist in the creation and maintenance of visual aids.
• Support Quality Engineers and Technicians in daily engineering and quality functions.
• Prepare and organize raw data for analysis and reporting.
• Perform routine process and product audits.
• Support new product introductions and related experiments as directed by leadership.
• Review defect samples and verify purge processes.
• Assist with MES setup for both new and existing products.
• Track and follow up on DA, ECN, and CAPA (Corrective and Preventive Actions).
• Review non‑conforming materials and products for compliance.
• Conduct and support production inspections to meet customer requirements.
• Compile and maintain quality documentation and records.
• Collaborate with cross‑functional teams to resolve quality issues.
• Ensure adherence to quality standards and procedures.
• Communicate findings and elevate concerns when necessary.
• Perform other duties as assigned.

• Technical Associate’s degree preferred, or equivalent combination of education and experience.
• High School Diploma or GED preferred; not required.

• Prior experience in a quality, manufacturing, or technical support role preferred but not required.
• Experience working in electronics or component handling environments is a plus.

• General knowledge of electronic component handling.
• Strong analytical skills with ability to define problems, collect data, and draw conclusions.
• Ability to interpret graphs, ratios, and technical data.
• Proficiency with Windows‑based systems and advanced PC skills.
• Ability to read and understand work instructions, visual aids, and technical documents.
• Basic math skills (addition, subtraction, multiplication, division, percentages).
• Effective communication skills, including presenting information to various audiences.
• Ability to write simple correspondence and documentation.
• Strong attention to detail and organizational skills.
• Ability to follow instructions and work within standardized processes.

• Experience with MES systems.
• Familiarity with quality systems such as CAPA, ECN, and defect tracking.
• Exposure to manufacturing quality audits and inspections.

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.