Cafe Staff - Bongo Java

About Bongo Java:

Bongo Java is a community-driven cafe located in the heart of Nashville. With a focus on exceptional coffee, delicious food, and fostering connections within our diverse community, Bongo Java has been a beloved local establishment for years. We pride ourselves on providing top-notch customer service and creating a warm and welcoming atmosphere for all our guests.

Position Overview:

We are seeking a friendly, outgoing, and customer-focused Front of House Cafe Worker to join our team at Bongo Java. As a key member of our front-of-house staff, you will play a pivotal role in ensuring that every guest has an exceptional dining experience. From warmly greeting customers to taking orders, preparing beverages, and maintaining a clean and organized cafe environment, you will be instrumental in creating a positive and memorable atmosphere for our patrons.

Responsibilities:

• Greet customers with a warm and welcoming demeanor as they enter the cafe.
• Assist guests in selecting menu items and provide recommendations based on their preferences.
• Take customer orders accurately and efficiently using our POS system.
• Prepare and serve a variety of coffee beverages, teas, and cafe menu items with attention to detail and quality.
• Ensure that all food and beverages are presented in an attractive and appetizing manner.
• Handle cash and credit card transactions, including processing payments and providing change.
• Maintain cleanliness and organization of the front-of-house area, including wiping down tables, restocking utensils and condiments, and keeping the beverage station tidy.
• Monitor inventory levels of cafe supplies and ingredients and communicate any shortages or replenishment needs to management.
• Uphold food safety and sanitation standards at all times, including proper handling of food, adherence to hygiene protocols, and regular cleaning and sanitizing of surfaces and equipment.

Qualifications:

• Previous experience in a customer service or hospitality role, preferably in a cafe or restaurant setting.
• Excellent communication and interpersonal skills with the ability to interact positively with customers and coworkers.
• Strong multitasking abilities and the capacity to work efficiently in a fast-paced environment.
• Attention to detail and a commitment to upholding high standards of quality and cleanliness.
• Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
• A positive attitude and a passion for delivering exceptional service to guests.

Benefits:

• Competitive hourly wage
• Health benefits for qualifying workers
• Opportunities for advancement and career growth within the company
• Employee discounts on food and beverages
• A supportive work environment with a tight-knit team

Join the Bongo Java family and be a part of Nashville's thriving culinary scene! If you're passionate about hospitality and enjoy engaging with people from all walks of life, we'd love to hear from you. Apply today!