Team Member, Restaurant​/Food Service

Are you passionate about pasta, pizza, and providing amazing service with a side of smiles? We want YOU to be a part of our fun and fast-paced team at Fazoli’s! Whether you're serving up our famous bread sticks or making sure our guests have a fantastic dining experience, we know you’ll be a perfect fit!

We are proud to provide competitive benefits and pay.

We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!

• Healthcare plans (based on length of service and number of hours worked per week)
• Tuition Reimbursement/ GED Assistance
• Free Meals while working*
• Uniforms
• Flexible Schedules
• Direct Deposit and Paycard
• Daily Pay
• Tenure Recognition
• Referral Bonus
• Tip Sharing
• Vacation
• Employee Assistance Program (Com Psych)
• Unity Care
• Company Chaplain

This Fazoli’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.

We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.

Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.

We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!

Position Title:

Team Member
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Reports To:

Restaurant Manager/Supervisor

As a Team Member at Fazoli's, you will play a key role in creating a welcoming, fast, and enjoyable experience for our guests. Whether you are working in the kitchen, preparing food, or interacting with customers in the dining area, your dedication to providing high-quality service and food will help uphold Fazoli's reputation for excellence.

• Customer Service:
  • Greet customers warmly and with enthusiasm.
  • Assist customers with menu options, take accurate orders, and ensure all orders are processed correctly.
  • Address customer inquiries and resolve any issues promptly with a positive attitude.
  • Maintain a clean and organized dining area, ensuring the restaurant is always presentable for guests.
• Food Preparation and Quality:
  • Prepare food according to Fazoli's standards, ensuring accuracy and quality.
  • Follow food safety guidelines and sanitation procedures at all times.
  • Operate kitchen equipment safely and efficiently.
  • Ensure food portions and presentation meet company standards.
• Cash Handling and Register Operation:
  • Accurately handle cash transactions and process credit/debit payments.
  • Provide change and receipts to customers in a timely manner.
  • Keep the cash register area clean and organized.
• Team
  
  Collaboration:
  
  
  • Work closely with team members and supervisors to ensure efficient restaurant operations.
  • Contribute to maintaining a positive and supportive work environment.
  • Assist with inventory management and stocking as needed.
• Health and Safety Compliance:
  • Ensure compliance with local health and safety regulations.
  • Maintain cleanliness of kitchen, dining, and restroom areas.
  • Follow proper food handling, storage, and sanitation protocols.
• Additional Duties:
  • Assist with opening and closing duties as required.
  • Take part in training programs to develop skills and improve performance.
  • Perform other tasks as assigned by the restaurant manager or supervisor.

• Must be at least 16 years of age (or comply with state-specific labor laws).
• Prior food service or customer service experience is a plus but not required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Must be dependable and punctual.

• Ability to stand for extended periods (4-8+ hours) with periodic breaks.
• Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
• Frequent bending, stooping, squatting, stretching,…