Retail Sales Manager

Salary Range: $28,000.00 To $45,000.00 Annually

We are seeking a Retail Sales Manager. The Retail Sales Manager plays a key role in driving sales performance and delivering exceptional customer experiences in a fast‑paced automotive service environment. This position is responsible for assessing customer needs, recommending the right tires and services, and managing day‑to‑day sales operations. The ideal candidate combines strong automotive knowledge with excellent communication and multitasking skills to balance customer service, shop workflow, and team coordination.

A hands‑on leader, the Retail Sales Manager ensures a clean, organized, and customer‑focused environment while achieving store performance goals.

• Greet customers and assess their tire and automotive service needs with a professional, customer‑focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point‑of‑sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer‑friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

• Astrongbeliefinsafety
  - Being Safe
  100% ofthetimeistheexpectation
• Alignmentwithcompanymission,vision,andvalues
• Strong work ethic with a commitment to results
• Strong teamplayerwiththeability to adapt to diverseteammembers
• Abilitytoperforminafastpaced/highvolumeenvironment
• Excellentverbalandwrittencommunication skills
• Ahighleveloftimemanagement,accountability,andprioritizationskills
• Ability to be organized, problem solve, and be solution oriented
• Self‑motivated,goal‑oriented,anddriventoaccomplishdepartmentgoals
• Strong critical thinker with a high level of attention to detail
• Highly‑customercentricandmasterrelationshipbuilder
• Demonstrates motivation to meet and exceed sales goals while promoting company products and services.
• Manages multiple priorities, such as customer service, sales transactions, and workflow coordination.
• Works closely with technicians, service advisors, and management to ensure smooth operations.
• Driven to meet and exceed sales targets while promoting company products and services.
• Efficiently manages customer service, sales, and workflow coordination in a fast‑paced environment.

• Fast‑paced automotive service environment.
• Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
• Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
• Attention to detail and a commitment to quality service are essential for success.

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment screenings.